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| Schedule*Schedule subject to change. 
| Thursday, May 11 |  
| 11:00 am - 4:00 pm | Registration & Info Desk Open Pick up your name badge and event program.
 | Grand Ballroom Foyer |  
| 11:50 am - 12:50 pm | Luncheon | Gershwin |  
| 12:50 pm - 1:10 pm | Welcome & Introductions 
Melissa Bailey, Copeland, Stair, Valz & Lovell, LLPJaion Chung, Poole Shaffery | Berlin, Copeland, Foster |  
| 1:10 pm - 2:10 pm | Industry Leader Panel: Leadership Perspectives and the New Normal  Moderator: Jen Crow, Scheer.Law PLLC Presenters: 
Chanda Bolden, Claims Manager, Berkshire Hathaway Specialty InsuranceHeather Miranda, SVP of Rick Management, First StudentHenrietta Hinojosa, Vice President, National Claim ServicesLea Kapral, General Manager - Central Claims, Acuity Insurance | Berlin, Copeland, Foster |  
| 2:10 pm - 2:20 pm | Break | Berlin, Copeland, Foster |  
| 2:20 pm - 3:50 pm | Interactive Presentation: Understanding Perceptions and Leveraging Your Emotional Intelligence Facilitator: Beth Fitch, Righi Fitch Law Group | Berlin, Copeland, Foster |  
| 3:50 pm - 4:00 pm | Break | Berlin, Copeland, Foster |  
| 4:00 pm - 4:45 pm | Keynote Presentation: Stepping Into Your Professional Power Keynote Speaker: Deborah Saunders, Former Executive Director, Claims Management, Global Risk Management, Comcast NBCUniversal | Berlin, Copeland, Foster |  
| 5:00 pm - 6:00 pm | Cocktail Reception | Grand Ballroom Terrace & Foyer |  
| 6:30 pm - 8:30 pm | Dinner Transportation will be provided from the hotel to the restaurant and back. Meet in lobby for departure at 6:15 PM.
 | il Giallo Osteria & Bar | 5920 Roswell Rd., B-118, Sandy Springs, GA |  |  |